They came out the same day. Very clean work and they gave me an estimate before starting. Great price. So happy with the result! Many thanks to Kevin and Mark. I recommend Roto-Rooter to anyone with plumbing problems.
C S
⭐⭐⭐⭐⭐ Outstanding Service, Compassion, and Dedication — Noel and Sergio Are the Best!
I cannot express how grateful I am to Noel and Sergio for their incredible service during a plumbing emergency at my home. When you experience an emergency like this, especially in the middle of the night, it can be incredibly stressful. But Noel went above and beyond to make sure I was taken care of. He was genuinely concerned about the situation, showed real compassion, and did everything he could to help me find a solution.
Noel was able to bring Sergio in to help, and I honestly could not have asked for a better person. Sergio is an amazing, caring, and dedicated professional who truly takes pride in his work. Despite the late hour, he stayed committed to getting the job done right, and they worked until approximately 2:30 AM to make sure everything was taken care of.
What impressed me most was not just their professionalism, but their kindness, patience, and willingness to help when I needed it most. They didn’t make me feel like just another customer or another job on the schedule. They treated my emergency with genuine concern and made a stressful situation so much easier to handle.
It is rare to find people who combine excellent workmanship with such a high level of care and dedication. Noel and Sergio are exactly the kind of people you hope to find when you need help with your home. They demonstrated what outstanding customer service should look like, and I will always appreciate the effort they made that night.
I truly cannot thank them enough. If you need plumbing services, I highly recommend Noel and Sergio without hesitation. They are dependable, caring, hardworking, and genuinely committed to helping people. They didn’t just help me with a plumbing emergency; they gave me peace of mind when I really needed it.
Thank you, Noel and Sergio, from the bottom of my heart. Your dedication, especially staying until 2:30 AM to get everything done, will not be forgotten. You both deserve all the recognition and appreciation in the world! Five stars are simply not enough!
George “Snooki”
For anyone who might read this message, I want to share my experience with ROTO-ROOTER. I never imagined a company could be so irresponsible. Two different technicians arrived, each providing a different estimate, and then, on the day they were supposed to replace my water heater, they told me they wouldn’t do it. I had traveled for three hours from another county, only to be told that. I spoke with someone who claimed to be the manager, but on the day of the scheduled installation, it turned out he wasn’t the manager at all. In the end, I sought help from HD, and they got the job done much faster—and for less money—than these irresponsible people.
Ellie DeSimone
**1-Star Review**
I had a very disappointing experience with Roto-Rooter in Delray Beach, Florida, in February 2026. I contacted the company to repair a leak at a home I do not live in, so I had to rely on their technician and updates from others at the property.
The technician made several visits and charged me over $2,000. As I understand it, the repair involved applying glue to the pipes and possibly replacing a fitting. Unfortunately, the repair did not hold, and the same area began leaking again. I ultimately had to hire another plumbing company, which charged an additional $3,000 to properly address the issue.
I contacted the manager to explain what happened, but I have not received a response. Based on several plumbers plus what I paid . And saw what was fixed . New company had to fix what Rotor rooter did not fix and when I called them they wanted nothing to do about it nor did they even call me back. I am reporting them to the Better Business Bureau. . They do not have experienced tech to handle plumbing problem .
Carmen Melendez
Tom , did an excellent job. He have excellent skills and he knows what he is doing is a perfect job. I really appreciate you . Your are a great person. Thank you God Bless you always.
Maria van Elderen
They came out the same day. Very clean work and they gave me an estimate before starting. Great price. So happy with the result! Many thanks to Kevin and Mark. I recommend Roto-Rooter to anyone with plumbing problems.
C S
⭐⭐⭐⭐⭐ Outstanding Service, Compassion, and Dedication — Noel and Sergio Are the Best!
I cannot express how grateful I am to Noel and Sergio for their incredible service during a plumbing emergency at my home. When you experience an emergency like this, especially in the middle of the night, it can be incredibly stressful. But Noel went above and beyond to make sure I was taken care of. He was genuinely concerned about the situation, showed real compassion, and did everything he could to help me find a solution.
Noel was able to bring Sergio in to help, and I honestly could not have asked for a better person. Sergio is an amazing, caring, and dedicated professional who truly takes pride in his work. Despite the late hour, he stayed committed to getting the job done right, and they worked until approximately 2:30 AM to make sure everything was taken care of.
What impressed me most was not just their professionalism, but their kindness, patience, and willingness to help when I needed it most. They didn’t make me feel like just another customer or another job on the schedule. They treated my emergency with genuine concern and made a stressful situation so much easier to handle.
It is rare to find people who combine excellent workmanship with such a high level of care and dedication. Noel and Sergio are exactly the kind of people you hope to find when you need help with your home. They demonstrated what outstanding customer service should look like, and I will always appreciate the effort they made that night.
I truly cannot thank them enough. If you need plumbing services, I highly recommend Noel and Sergio without hesitation. They are dependable, caring, hardworking, and genuinely committed to helping people. They didn’t just help me with a plumbing emergency; they gave me peace of mind when I really needed it.
Thank you, Noel and Sergio, from the bottom of my heart. Your dedication, especially staying until 2:30 AM to get everything done, will not be forgotten. You both deserve all the recognition and appreciation in the world! Five stars are simply not enough!
George “Snooki”
For anyone who might read this message, I want to share my experience with ROTO-ROOTER. I never imagined a company could be so irresponsible. Two different technicians arrived, each providing a different estimate, and then, on the day they were supposed to replace my water heater, they told me they wouldn’t do it. I had traveled for three hours from another county, only to be told that. I spoke with someone who claimed to be the manager, but on the day of the scheduled installation, it turned out he wasn’t the manager at all. In the end, I sought help from HD, and they got the job done much faster—and for less money—than these irresponsible people.
Ellie DeSimone
**1-Star Review**
I had a very disappointing experience with Roto-Rooter in Delray Beach, Florida, in February 2026. I contacted the company to repair a leak at a home I do not live in, so I had to rely on their technician and updates from others at the property.
The technician made several visits and charged me over $2,000. As I understand it, the repair involved applying glue to the pipes and possibly replacing a fitting. Unfortunately, the repair did not hold, and the same area began leaking again. I ultimately had to hire another plumbing company, which charged an additional $3,000 to properly address the issue.
I contacted the manager to explain what happened, but I have not received a response. Based on several plumbers plus what I paid . And saw what was fixed . New company had to fix what Rotor rooter did not fix and when I called them they wanted nothing to do about it nor did they even call me back. I am reporting them to the Better Business Bureau. . They do not have experienced tech to handle plumbing problem .
Carmen Melendez
Tom , did an excellent job. He have excellent skills and he knows what he is doing is a perfect job. I really appreciate you . Your are a great person. Thank you God Bless you always.